It's easy to join this club - if you live, work, or go to school in Innisfil, you get a library card for free. Seriously! Just bring in your proof of residence (ID, a phone bill, student card, etc.) to any of our branches and we'll set you up.
Do I have to bring my card with me every time I visit the library?
Yes! It helps us protect your privacy and confidentiality.
Can my children have a library card?
Absolutely! If you're OK with it, we're OK with it. Stop by your closest branch and pick up a form to register your children under 14 years of age. Parents and guardians accept financial responsibility for all materials borrowed on their children's cards. If your children are over 14 (they grow up so fast!) and don't have identification of their own, you can fill out a form for them as well. People feel differently about what is appropriate for children to borrow from the library. As a result, you will have sole responsibility for what is borrowed by your kids. We won't stop them from signing things out or make any judgments about what is appropriate for anyone's child; we'll leave that entirely up to you.
I'm not from here/I'm only here for the summer. Can I have a library card too?
Sure! If you are a seasonal resident owning property in the Town you're entitled to a free card. If you live in Innisfil for a short period of time, but longer than two weeks, dock your boat seasonally at an Innisfil marina, or live for an extended length of time at an Innisfil campground or motel or with family or friends, you count as a temporary resident. We'll charge you $40 for your card, and then we'll refund $20 at the end of your stay (no more than three months) minus any fines or replacement costs. If none of the above applies to you, you can purchase an annual membership for your family for $40.
Do you have borrowing agreements with other libraries?
Yes! In addition to our four branches (Cookstown, Churchill, Lakeshore, and Stroud), you can use your card at Bradford West Gwillimbury, Essa, and New Tecumseth libraries.
You don't have the book I want in your collection. Now what?
We've got you covered with our Interlibrary Loan service. We will ask other libraries in Ontario to send us a copy of the book you want. Your friendly librarians will be happy to help you with this!
How long do I get to keep the things I've borrowed?
Books, audiobooks, magazines, and CDs are yours for three weeks. DVDs, video games and Blu-Ray are yours for one week. Not done with them yet? Call or go online to see if your items can be renewed! The Using Bibliocommons handout above will help you with online renewals.
When are my things due back at the library? What happens if they're late?
This is super important. You have to bring your things back by closing time on the day they're due, because if they get here after we've gone home they won't get checked in until the next day and BAM - you've got fines. You can avoid this by stopping in, going online or calling before we close to see if you have the option to renew your items. The maximum overdue fee for a single item is $5.00. Overdue fines are only calculated on days when the library is open. Here's what we charge:
Books, CDs, magazines: $0.20 per day, per item
Video Games, BluRay & DVDs: $1.00 per day, per item
Interlibrary Loans: $0.25 per day, per item
I'm not done my book yet and it's due today. Can I keep it a bit longer?
Probably! You can renew most of the items in our collection 3 times. Video Games, BluRay and DVDs may only be renewed one time. Some items can't be renewed at all, for example books with NEW stickers on them. The Using Bibliocommons handout above will help you with renewing things online, or you can call or visit your nearest branch - the addresses and phone numbers are at the bottom of the screen.
Oh no! I've lost my card!
Uh oh! Are you sure? I only ask because it's $5 for a new card, and Murphy's Law states that the minute you buy a new one, you're sure to find the old one. Take a good look around - under couch cushions, down between the seats of the car. If you're positive it's gone, give us a call right away. We'll mark your old card as lost so that no one else can borrow things on it, and then set you up with a new card when you next visit the library.
There's been an accident...I've wrecked something from the library.
Happens to the best of us, friend. Take a deep breath and let us know. We won't make you feel bad about it, but you will have to pay replacement value for the wrecked item. We calculate replacement costs based on market value set by the Southern Ontario Library Service, which includes things like staff time, shipping, processing, and cataloguing. Please don't purchase a replacement for us - we really appreciate the gesture, but it may not be in the format we need and it doesn't include things like the RFID chip, barcode, plastic cover, etc.
How bad do I have to be before you kick me out?
Um, that's kind of a weird question - how bad were you planning on being? Seriously though, most people behave just fine in the library and we're pretty laid back. So long as you and your children respect the space and the people in it, you can hang out here. We will ask you to leave, though, if you are unwilling to comply with library policy, destroy or damage library property, or act in a manner which interferes with the general public's enjoyment and use of the Library's facilities. If you fail to return materials or pay for damaged items, your borrowing privileges will be suspended until your account is settled.
I have more questions!
No problem! You can call us at the numbers listed below, or use our Ask A Librarian service.